Utility Billing

2026 Utility User Rates

Welcome to the Utility Billing page where Forest Lake Residents can easily pay for their for Utility services with just a few easy clicks.

Moving in and moving out

It’s important that residents notify the City as early as possible for moving out or moving into a property within the cities limits.  We would like to ensure we get all the information we need to make this transition as smooth as possible.  Residents who are moving out should make sure that the City has their forwarding address so that any invoices or refund checks can be sent to the correct location.

Online Bill Payment

Pay Online

Online How-to Guides

How to Register for an Online Account
How to Enroll for Paperless Statements
How to Set Up & Manage Autopay
How to Add a Payment Method to the Customer Portal
 

Pay by Phone Instructions

The pay by phone number is 855-718-1475.  You will need to have your account number(s) available when making the call.

Bill Pay - (Pay using your bank's online bill pay)

You will need to change the mailing address for your online payments to the address below. This ensures checks are sent to the correct location and payments are not delayed. New mailing address:

City of Forest Lake
1408 Lake Street South
Forest Lake, MN 55025

Pay By Check 

Check payments should be sent to the address below and please include your account number(s) on the check

City of Forest Lake
1408 Lake Street South
Forest Lake, MN 55025

If you have questions about your utility bill please contact us at:

Email address: ub@ci.forest-lake.mn.us
Phone number: 651-395-5830