Utility Billing

The City of Forest Lake has brought its utility billing back in-house.  Please see below for a list of payment methods affected as well as important contact information updates.  If you have questions about your utility bill please contact us at:

Email address: ub@ci.forest-lake.mn.us
Phone number: 651-395-5830

Online Bill Payment Instructions

City of Forest Lake Utility Information and Online Billing Services

After clicking on the link above:

  • Enter your Utility Billing account number 
  • Validate Name and Address Information
  • Select [Make Payment] button on the bottom right
  • Select [Proceed to Payment >] button
  • Enter applicable payment method from dropdown
    • Make selection either to Pay Full Invoice or Pay Other Amount à Select [Continue to Payment Information>]
  • Enter all applicable fields then select [Continue to Review Payment >] button
  • Follow the instructions to complete your payment for your utility billing.

Pay by Phone Instructions

The pay by phone number is 855-718-1475.  You will need to have your account number(s) available when making the call.

Bill Pay - (Pay using your bank's online bill pay)

You will need to change the mailing address for your online payments to the address below. This ensures checks are sent to the correct location and payments are not delayed. New mailing address:

City of Forest Lake
1408 Lake Street South
Forest Lake, MN 55025

Pay By Check

Check payments should be sent to the address below and please include your account number(s) on the check

City of Forest Lake
1408 Lake Street South
Forest Lake, MN 55025